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Melbourne Cosmetic Group

Terms & Conditions

Melbourne Cosmetic Group only delivers and sells to customers living in Australia. GST is included in all prices.

Returns Policy

Customers who shop on the Melbourne Cosmetic Group website may return UNOPENED and UNUSED products within 14 days of purchase for an exchange or credit.  Melbourne Cosmetic Group cannot accept returned products that have been opened or used, and will only accept the return if it is accompanied with an original Melbourne Cosmetic Group website receipt of purchase.

Any products ordered via the Melbourne Cosmetic Group website that meet the requirements stated above will need to be returned to Melbourne Cosmetic Group at the customer’s expense in order for the return to be processed.

Melbourne Cosmetic Group will not refund or provide credit on any freight/delivery costs incurred by the customer, nor will it accept returns that have not been authorized by us.

We cannot take responsibility for any items that are lost in transit or for incorrect mailing addresses. It is the responsibility of the customer to ensure correct details are provided with every order. The Melbourne Cosmetic Group can not be accountable for products not received due to the submission of incorrect address details.

Packaging & Colour Disclaimer

Product packaging may vary from pictured image from time to time, however quantity, ingredients and size will always remain the same. Product colours are not guaranteed, as colour accuracy on individual monitors will vary.